Frequently Asked Questions
What’s your rate?
Unfortunately it’s not quite as simple as that. Each job that we’re hired for has multiple variables that factor in to the rate we will quote you. You can see some of my prices under “Appointments” and that will give you a general idea of what to expect; but for the most accurate quote please reach out so we can get a better understanding of your needs.
How will my images be delivered?
We will send you a private gallery in a Google Drive, which we host for up to 6 months. You’ll just need to have them downloaded and/or moved onto your own storage device before this time.
Do you do prints?
No… but also yes.
We love that special feeling of holding an actual photograph in our hands, reliving those precious memories. However, printing your photos is not typically a service we offer, to help keep costs low for you. Printing photos yourself is quite cheap and easy and there are many in person or online options available to print the specific photos you’d like, when you’d like them.
All that to say: if this is a service you’re interested in, please reach out and we’d be happy to navigate this for you.
Images are delivered in a size and resolution optimal for social media sharing, and smaller 4x6 prints. Once you receive your images, if you decide that there are specific ones you’d like to have printed and blown up quite larger, please let us know and we will send you larger file sizes of them, to be able to be printed on a larger scale.
When can I expect my images to be delivered?
We work very quickly here, and editing time is also considered when accepting new bookings- meaning we don’t book so many photo sessions that the editing work has time to get backed up. You can expect your photos within about two weeks, though typically, we often get them to you in under a week (yes, even for weddings!). For events like concerts and shows, part of what you are hiring us for is next day delivery.
I really want professional photos but hiring a photographer is so expensive!
First, that’s not a question.
Secondly- we hear ya! It’s our firm belief that professional photography shouldn’t break the bank. Times are tough and you deserve to have lovely, artful photographs of your most precious memories.
We have prices set for many packages for all of our service offerings; however if there is not one that fits your budget, please don’t hesitate to reach out and let us know. We’re always willing to work with you to find a middle ground that is mutually beneficial.
Do you retouch photos?
Let’s clarify what retouching means to us: removing imperfections on bodies.
We will never retouch anyone’s body, because all bodies are beautiful! A photo will preserve who you are, in a specific moment in time. You may have a small pimple that feels so obvious, an eye that is a millimeter smaller than the other, or maybe your nose points slightly to the left, these are all things that are natural and make us us! And trust, no one cares or notices. And if they do, that’s their problem.
We do adjust the white balance (warm and cool tones) in a photo, which can affect skin colour, however it affects the image on a whole, not just the person in it.
Do you use AI?
Grab yourself a snack, a hot cup of tea and settle in.
AI is making its way into every aspect of our lives, and at Two Roos Photography, this is not something we’re ok with.
We want human interaction, we want to challenge our brains, we care for the environment for future generations and we want art to be made by human artists. This is not to say that some AI doesn’t have its place, but it is something we are avoiding as much as possible.
Some photographers use AI for culling photos and even for editing! When you hire us, you know that each image delivered to you has been specifically selected by Jordan (a human) and edited by Jordan (still a human).
The only exception to this, is when we use Adobe Lightroom’s “denoise” feature. When using a digital camera in low light environments, images end up with what’s known as “digital noise”. This is a grey, grainy texture that can lead to photos looking fuzzy, flat and just generally less appealing. The denoise feature in Lightroom can help reduce this, and it does a very good job. However since learning that this tool uses AI, we only use this feature very sparingly when absolutely needed, and only for photos taken at very high ISOs. We love grainy images at TRP, but digital grain is not as pleasing as the grain found in film photography.
Removal of unwanted, objects in an image is another example of how some photographers may use AI in their workflow. For example, removing street signs, other humans, garbage, etc. What we do however, is remove the distracting object in the moment, in real life (if possible-I’m not removing a parked car), or find ways to compose the photos so the distraction is not visible. If it still absolutely requires removal in the post-processing step of our workflow, we use other, non AI, techniques to remove or minimise the distraction. There is also something to be said for the scene looking authentic and true to how it was in real life. There was a sign at the beach, so what? That’s reality.